The second-hand marketplace Members Express Frustration Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options following member complaints.
